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Pipedrive vs. HubSpot vs. Salesforce: Which CRM Reigns Supreme in 2025?

A founder-friendly breakdown of the top CRMs—what they do best, who should use them, and how to choose the right one for your stack.

In partnership with

✨Hey there, tech stackers! 🚀

CRM software is the heartbeat of any sales-driven business. And when it comes to building a modern go-to-market stack, three names dominate the conversation: Pipedrive, Salesforce, and HubSpot.

In this special edition of Tech Stacks, we’re breaking down the big three CRMs—looking at how they stack up in terms of usability, power, integrations, pricing, and who they’re really built for.

Let’s dig in 👇

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🏆 TL;DR — CRM Showdown Summary

Feature

Pipedrive

HubSpot

Salesforce

Best for

SMB sales teams

Startups & scaleups with marketing needs

Enterprise & complex orgs

Ease of use

⭐⭐⭐⭐⭐ – Super intuitive

⭐⭐⭐⭐ – Clean UI, some complexity

⭐⭐ – Steep learning curve

Customization

⭐⭐⭐ – Solid

⭐⭐⭐⭐ – Better than expected

⭐⭐⭐⭐⭐ – Endless (and complex)

Automation

⭐⭐⭐⭐ – Workflow automations

⭐⭐⭐⭐ – Sequences, marketing automation

⭐⭐⭐⭐⭐ – Apex level, but technical

Reporting

⭐⭐⭐ – Clear & simple

⭐⭐⭐⭐ – Visual, helpful reports

⭐⭐⭐⭐⭐ – Robust dashboards

Pricing (entry-level)

~$15/user/mo

Free (starter), then ~$20+/user/mo

~$25+/user/mo

Integrations

⭐⭐⭐⭐ – Major tools supported

⭐⭐⭐⭐ – Native + Zapier

⭐⭐⭐⭐⭐ – Deep ecosystem

Mobile App

✔️ Very solid

✔️ Clean and useful

✔️ Good, but cluttered

🧰 Pipedrive: The No-Nonsense Sales CRM

Great for:

  • SMB sales teams

  • Founders doing outbound

  • Solo sales reps or agencies

What users love:

  • Drag-and-drop deal pipeline that just feels right

  • Super quick to onboard and customize

  • Built-in email sync and automation workflows

  • Affordable and clean UI

Drawbacks:

  • Less suitable for multi-product teams or complex workflows

  • Not great for marketing automation out of the box

  • Reporting is limited compared to Salesforce or HubSpot

Used by: Bootstrapped SaaS teams and sales-led businesses that value simplicity over bloat.

💼 HubSpot: The All-in-One Growth Machine

Great for:

  • Startups and mid-sized businesses

  • Teams who want CRM + marketing automation in one

  • Those scaling quickly and need all-in-one visibility

What users love:

  • Free CRM that can scale

  • Strong email, landing page, and marketing automation suite

  • Beautiful reporting, dashboards, and UX

  • Deep integrations with tools like Stripe, Gmail, Zapier, etc.

Drawbacks:

  • Pricing can scale quickly with contacts and features

  • Limited customization for complex workflows

  • Automation tools hit a wall without upgrading to Pro

Used by:
Thousands of SaaS companies (especially on HubSpot for Startups) and newsletter operators who need CRM + email + forms in one place.

🏢 Salesforce: The Enterprise Heavyweight

Great for:

  • Mid-market to enterprise

  • Complex sales orgs with multiple teams, products, and territories

  • Businesses that need highly customized pipelines

What users love:

  • Limitless customization

  • Industry-specific modules (Financial Services, Healthcare, etc.)

  • Extremely powerful reporting and analytics

  • Deep integrations with almost any SaaS product (and custom dev support)

Drawbacks:

  • Setup and customization can take months

  • Admin costs are high (most teams need a certified Salesforce Admin)

  • Not intuitive for new users or smaller teams

Used by:
VC-backed scaleups and large enterprises with a RevOps team and budget to match.

🧠 AI Prompt Tip

“Act as a sales ops analyst. Given my company has 1 sales rep, 1 founder, and $0 budget, which CRM gives me the fastest setup with outbound email capability?”

Test AI tools to compare setups and simulate GTM workflows before you commit to a CRM.

📣 Want to be featured?
Have a sales or RevOps stack you swear by? Share it with us and we’ll spotlight your setup in an upcoming edition.

Always remember,

Explore broadly
Not just SaaS or tech, but multiple disciplines.

Share ideas selflessly
Be willing to share your knowledge. Keep giving and it will come back to you.

Your stack is not going to save you
You are. So just build.

Go crush it,
Mark

Tech Stacks is human-compiled, edited, and designed.

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